Owner and lead consultant
Media Production | Rochester, New York Area, US
Information technology professional with program management, system analysis, and quality assurance experience. Product Owner with a proven track record to identify, acquire, develop and manage digital products and services in both emerging and established markets. Skilled in managing all stages of software development life cycles, hardware deployment, project organization, the scope of work and delivering on time and within budget.
Team player who collaboratively works in a global team environment and partners with stakeholders in production, marketing and technology. Comfortable with working with various vendors, providing professional development, providing accurate documentation and superior customer support.
Organized, energetic, and driven to create an excellent end user experience for all stakeholders. As a Director of Technology, Product Owner, and Web Coordinator my professional focus for over ten years has been concentrated on project management and technology implementation. E-learning and instructor led training.
E-learning and instructor led training
Product Owner Agile Scrum project management
IT project/product management
Project cost estimation
Software development life-cycle
Strong analytical and financial skills
Product launch - development and support
Software customer support
New software and hardware deployment
2010 - Present
Founder and Owner of Digital Pixie Website Services / The Digital Pixie Website Services
Assists clients in implementing efficient technology solutions to better the effectiveness of their brand and business.
Provide 1 on 1 consultation on best practices for web design, development, mobile web and application development, search engine optimization, social media, hosting options, ecommerce, and overall internet strategy.
Assist clients to define and achieve goals using technology in an ever-changing environment that is cost effective and meets their business needs.
2016 - Present
Director of Marketing and Communications / Wealth Design Services
Brand development, web site traffic growth, web site UI and advertising revenue.
Development of brand strategy and assessment of analytical data.
Management of social media, online and print advertising.
Product Owner, Website Coordinator - Digital Marketing and Sales / Chapin International
Led the development and redesign of two national level branded websites.
Reconfigured to meet end users need through reorganization of products, implementation of multimedia, e-commerce, and mobile responsiveness.
Utilizing Lean methodology in startup development worked with the design team to create wireframe mockups, defined each individual user story and worked with technical developers to clarify requirements.
Utilizing Agile Project Management, provided an ongoing dialog to issues within the JIRA interface to manage scope, backlog of work, and communications.
Managed content from the marketing team and customer service in charge of copywriting and editing all promotional texts and imagery on the website.
Director of Technology and Grants / North Rose-Wolcott Central School District
Responsible for the oversight of budgeting, purchasing, and integrating of technology to support operations and instruction in the classroom.
Project manager for implementation of new technologies, student management systems, and digital initiatives.
Implementation, budgeting and reporting on 15 different district grants.
Managed approximately 2.5 million dollars of support for students in the classroom.
Coordinator of Instructional Technology / Wayne Finger Lakes BOCES
Participates actively in district curriculum and professional development committees, provide ongoing professional development opportunities to support instruction in the classroom.
Served as key “technology expert” and "project manager for digital implementations and pilot programs incorporating technology to support new initiatives such as the adoption of the Common Core, 21st century skills, and efficacy in business practice.
Manage an annual budget to support ongoing technology needs, replacement cycles and planning for capital improvement projects.
Analysis and ongoing facilitation of technology planning for both administrative and instructional technology, supporting two school districts, Clyde Savannah Central and North Rose Wolcott.
Technology Consultant, Division of Academic Affairs / Rochester Institute of Technology
Develop and redefine business rules and processes for key functional areas of SIS/CRM;
Document and disseminate business practices and workflow;
Partner with the Student Information System lead in the Registrar's Office and the Student Affairs lead to represent the Division of Academic Affairs
Research and benchmark other schools' efforts for CRM retention and advising in order to help design a cutting edge system at RIT
Coordinator of Technology / Monroe #1 BOCES
Coordination of the Technology for the Monroe 1 BOCES Campus including Technology Planning for both Administrative and Instructional technology.
Staff Development and Asset Management.
Administrator, School and District Office / Greece Central School District, NY.
Administrative Intern: Supported Paddy Hill and Kirk Road Elementary Schools in an Assistant Principal role throughout the school year.
Acting Coordinator of Bridges: Lead coordinator for program developed for students in an alternative education setting. Facilitated committee on Special Education meetings and annual reviews to develop appropriate individual education plans for special education students.
Coordinator of Visual Arts
Coordinator of the Visual Arts program for the Greece Central School District
High School Visual Art Teacher (9-12) / East Irondequoit Central School District
Provided art instruction for high school students.
Middle School Art Teacher (6-8) / Rochester City School District
Provided art education for middle school students
Elementary Art Teacher (k-6) / Rochester City School District
Provided art education for elementary students
Residential Counselor and Facilitator / Outdoor Youth Development Program
Supported adjudicated youth in the state of South Carolina through a residential adventure education, and family mentoring program.
Project Manager / Corporate Document Solutions
Project Manager for on-demand printing company.
Facilitator and Trainer / Project Adventure, Inc.
Professional trainer and coach
Customer Support and Project Management / Danka Office Imaging
Organized and managed large scale printing projects.
Counselor, Director of Swimming / Camp Tanamakoon
Managed waterfront and safety for campers and staff.